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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elvia Guzman

August 13, 2026

5  out of  5
rating by Elvia Guzman
"Excellent services and great customer service by Martha Mejia very nice and friendly thank you for your patience"
We responded:
"Elvia, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Hercules insurance team! - Your State Farm Agent, Geoffrey Lavitoria "
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Myriam Hernandez

August 12, 2026

5  out of  5
rating by Myriam Hernandez
"Martha Mejía is amazing! She’s always professional, responsive, knowledgeable and always willing to take the time to answer my questions and everything is taken care of. I truly appreciate the excellent customer service and personalized attention. I highly recommend her to anyone looking for a dependable and trustworthy insurance agent!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hercules insurance team. "
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Rafael Castillo

August 11, 2026

5  out of  5
rating by Rafael Castillo
"great service and personal attention 10 years and counting"
We responded:
"Rafael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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J De

August 9, 2026

5  out of  5
rating by J De
"Its Been a Pleasure Having Geoff as our State Farm Agent SINCE ( Somewhere Between 1997 to 2000 ) ! IT'S JUST Like Having a Family Member as your AGENT."
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Marcus “Marcus Hom Realtor GRP” Hom

August 8, 2026

5  out of  5
rating by Marcus “Marcus Hom Realtor GRP” Hom
"Geoff and his office are always very responsive and glad to help. Easy to work with and their office is convenient, if a visit is needed. In summary: they’re the epitome of why you want a personal insurance agency. Highly recommended…"
We responded:
"Thanks so much for the amazing review, Marcus! We really appreciate your support here in Hercules. Just reach out anytime if you need us - we’re here for you. "
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Patricia Hernandez

August 8, 2026

5  out of  5
rating by Patricia Hernandez
"Quiero reconocer el gran trabajo tan bueno y profesionalismo que Jeoffrey y Marta siempre án empeñado en ser un buen equipo de trabajo. State farm es una compañía de seguro con la cual me siento muy bien y satisfecho ya por más de 10 años. Y ni que decir de toda la ayuda por parte de marta. Es muy buena para siempre encontrar una respuesta o solución para mis necesidades o problemas de aseguranza.
Sin duda recomiendo 💯 a Jeoffrey Lavitoria y su equipo, ya que son una compañía muy confiable, responsable, segura y leal para cualquier tipo de tema de aseguranza."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Geoffrey Lavitoria’s team. "
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valerie martinez

August 8, 2026

5  out of  5
rating by valerie martinez
"I have a great experience with fast and friendly service with Marta and Geoffrey! They make me feel like they have my best interest when dealing with my insurance. I appreciate all theyre help! Highly recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hercules to know you had such a great experience with us. "
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Yvonne Mcgough

August 7, 2026

5  out of  5
rating by Yvonne Mcgough
"Geoff at State Farm has been my Insurance Agent for over 25 years. He has help me my children and my grandchildren. He is like my family. Of course I give him 5 stars, but in my heart I give him 10. Thx Geoff"
We responded:
"Yvonne, thank you for the amazing review! Our Hercules insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Geoffrey Lavitoria, your State Farm Agent "
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Troy Cheli

August 6, 2026

5  out of  5
rating by Troy Cheli
"Geoff and Mona are awesome. Very easy to work with and great service. Thanks again for all your help"
We responded:
"Thank you so much for your kind review, Troy!  If you need insurance assistance, we are just an email or call away! - Geoffrey Lavitoria, your State Farm Agent   "
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E J

August 6, 2026

5  out of  5
rating by E J
"Very personal and caring agent and staff. They have come through every time with our car insurance needs. They go out of the way to help. I especially appreciate how they regularly keep in touch. Wish every agent was like them."
We responded:
"E, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Diane Williams

August 5, 2026

5  out of  5
rating by Diane Williams
"I have been a client of State Farm for over 45 years. They have always been their for me when I needed help. They are very professional. I would recommend Mr. Geoffrey and Ms. Mona to all my family and Friends. Thank you for always a job well Done Chaplain Diane"
We responded:
"Thank you for the 5-star review, Diane! We’re proud to serve the Hercules community and truly appreciate your support. "
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Lena

August 4, 2026

5  out of  5
rating by Lena
"I've been a faithful customer of Geoffrey Lavitoria's State Farm office in Hercules, CA, for more than 20 years, and I couldn't be happier with the service I've received.

They handle all of my insurance needs—life, homeowners, and auto insurance. My sons even have their auto insurance with them. One of the things that first attracted me was the great discounts you receive when you bundle multiple insurance products.

When a tree fell on my house, I filed a claim and was amazed at how quickly everything was handled. The adjuster came out right away, the claim was processed promptly, and the entire experience was smooth, stress-free, and hassle-free.

What truly sets this office apart, though, is the outstanding personalized service. Mona and Geoffrey have always treated me with kindness, respect, and genuine care. Every time I call, it feels like I'm talking with family—not just an insurance company.

If you're looking for an insurance agency that truly values its customers and provides exceptional service, I highly recommend Geoffrey Lavitoria's State Farm office in Hercules.

The best in the West!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Sandra Mejia

August 4, 2026

5  out of  5
rating by Sandra Mejia
"Muy buen servicio, para los clientes gracias Marta Salazar"
We responded:
"Thank you so much for the 5 stars, Sandra! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Miguel Gallardo

August 4, 2026

5  out of  5
rating by Miguel Gallardo
"Hemos sido clientes por más de 25 años
Y hemos recibido excelentísimo servicio
Ya que tenemos Todos los seguros de casa como de carros y de Vida
Nosotros y nuestra familia entera
Marta ha sido como nuestra mejor amiga.
Ya que siempre mira lo mejor para nosotros y eso lo Agrádesemos mucho.

Siempre está dispuesta ha contestarnos todas las preguntas que tenemos, y su Actitud es muy Dulce
Siempre nos recibe con una gran sonrisa y mucho cariño.

La hemos visto pasar por muchos altos y bajos en su vida , pero siempre fiel a State Farm y Dispuesta ayudar.

Ojalá la aprecien Valorando su Duro trabajo, dándole un Aumento de sueldo
Que bien merecido lo tiene.

Para mi y mi familia, cuando se trata de seguros Solo es con Marta de State Farm. Por la ventaja de Hablar Español que nos sentimos muy cómodos como si estuviéramos Hablando con alguien de nuestra familia."
We responded:
"Thank you for the 5-star review, Miguel! We’re proud to serve the Hercules community and truly appreciate your support. "
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Bill Harris

August 3, 2026

5  out of  5
rating by Bill Harris
"Geoffrey and Mona are always on top of any question or help I have needed."
We responded:
"Bill, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Joselvin Galeas

August 1, 2026

5  out of  5
rating by Joselvin Galeas
"My mother and I love Geoff’s State Farm.

Geoff and his fellow compatriots, Marta and Mona (both brilliant and fearless), provide exceptional customer service. They are always kind, welcoming, and ready to help. They listen carefully, treat every client with respect, and resolve any questions or concerns promptly-- and trust me... we have had many questions via phone call and in person.

My mother has been with this agency for 20 years, and every time we visit, they make us feel appreciated. The office has a warm and friendly atmosphere, the location is right off the freeway, and Marta always has Jolly Rancher's within arm’s reach.

We would never change agencies because they are simply the best we have ever found. Geoffrey, Marta, and Mona truly care about their clients.

Teresa and Santiny"
We responded:
"Joselvin, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Luis Abarca

July 28, 2026

5  out of  5
rating by Luis Abarca
"Marta has always been of great help great experience been with state farm for years"
We responded:
"Wow, thank you for the 5-star review, Luis! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Christian Cortes

July 23, 2026

5  out of  5
rating by Christian Cortes
"Martha has been amazing to work with, professional, easy to work with. Definitely has made our experience with State Farm great!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Miriam Diaz

July 23, 2026

5  out of  5
rating by Miriam Diaz
"Excelente servicio para el cliente!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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C Andrada

July 23, 2026

5  out of  5
rating by C Andrada
"Geoff has been our agent for over a decade. He has always provided great service when we needed to make policy changes or file claims. He has many years of experience and I highly recommend Geoff."
We responded:
"Thank you so much for your kind review, C!  If you need insurance assistance, we are just an email or call away! - Geoffrey Lavitoria, your State Farm Agent   "
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Mike Khorram

July 23, 2026

5  out of  5
rating by Mike Khorram
"Goeff and Mona have been great to work with. My wife, my daughter, and I have been their clients for a few decades. We have 4 cars and three houses insured by them for a large number of years and are happy with their service.
They are very responsive, accurate, and helpful. They have gone an extra mile to help us every time. We like their honesty, promptness, and professionalism. We highly recommend them."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Christian Orilla

July 22, 2026

5  out of  5
rating by Christian Orilla
"Geoff handled my claim prompt and provided me all the information for everything to go smoothly. His services is equivalent to a 5 star restaurant. In basketball terms he’s the 96’ Bulls or 2017 Warriors. He is this years Spain, even Messi couldn’t beat him."
We responded:
"Christian, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Hercules insurance team! - Your State Farm Agent, Geoffrey Lavitoria "
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Joyce Rodriguez

December 19, 2023

5  out of  5
rating by Joyce Rodriguez
"Very patient and answers all my questions.
Highly recommend Mr Lavitoria for any of your auto insurance"
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ESTRELLA ESTRELLA

July 1, 2021

5  out of  5
rating by ESTRELLA ESTRELLA
"A chen's STATE FARM IS GREAT .ESPECIALLY .MARIA D FRIIS NICE RESPONSIBLE AND FOCUS .ANSWERD EVERY QUESTION OR DOUBT I MIGHT HAVE .EASY GOING I RECOMEND THIS OFFICE ESOECIALLY MARIA AND HER TEAM .AT STATEFARM IN HERCULES ..DESERVES A RECOGNITION FROM MR CHEN MARIA 👍😁"
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RSP Legacy

June 9, 2021

5  out of  5
rating by RSP Legacy
"Geoff and his team have provided excellent service to me and to my clients over the last 20 years. Geoff always responded to my calls-emails-text within minutes. His professionalism and willingness to help quickly just keep us at ease at all times. I recommend him to be your home and car insurance provider with confidence that you will be taken care of with white glove care."